Feng Chen · UNI-RAY Founder
A logistics industry background with extensive Geek+ AMR implementation and after-sales experience. Feng founded UNI-RAY in 2026 to focus on hardware deployment and lifecycle support.
People who understand
the equipment and the site.
URAY Australia brings AMR implementation experience and Australian warehouse knowledge together in one field-service team.
WHO WE ARE
A dedicated AMR hardware service partner.
We support equipment manufacturers, project partners and operators with hardware installation, commissioning, resident maintenance and after-sales service in Australia.
Our team combines the AMR implementation expertise of Beijing Uni-Ray Technology Co., Ltd. with Australian warehouse and logistics experience. Together, these capabilities connect equipment deployment with the practical requirements of the site.
Our mission: help every AMR run reliably.
OUR TEAM
Technical experience. Practical site knowledge.
Our Australian site capability is supported by the wider UNI-RAY organisation in China, with more than 80 team members across delivery, maintenance, technical support and project functions.
Owen Lin · Australian Partner
More than 20 years of experience in Australian furniture wholesale, warehousing and logistics, alongside local racking project experience dating back to 2009.
Project delivery
Site preparation, installation sequencing, crew coordination and progress communication.
AMR technical support
Configuration, commissioning, troubleshooting and coordination with equipment technical teams.
Maintenance & after-sales
Inspections, repairs, spare-parts coordination and practical training for ongoing operations.
WHY URAY
Capability you can connect to the work.
AMR experience in the field
Team experience spans large-scale robot deployments, joint commissioning and automated warehouse relocation.
A defined delivery scope
Installation tasks, technical interfaces and acceptance responsibilities are agreed with the project team.
Coordinated site execution
Equipment arrival, crew activities and installation milestones are planned around the site and programme.
Support after handover
Maintenance, repair, spare-parts coordination and training help carry the project into daily operation.
AUSTRALIAN SERVICE COVERAGE
Your project. Our on-site support.
Based in Sydney, supporting projects across Australia through site-specific mobilisation and service planning.
Tell us where the equipment is located, when the team is needed and what the work involves. We align the resources, schedule and ongoing support with your project.
Sydney, NSWAustralian project mobilisation
Discuss your site requirementsSTART A CONVERSATION
Let’s plan the work on your site.
Share your location, system type, delivery programme and the support you need.